We want you to be completely satisfied with your purchase from Maxwelry.com. If you are not satisfied for any reason, you may return the product within 30 days of the delivery date for a refund or exchange.
- Returns To be eligible for a return, the product must be in its original condition and packaging. The product must be unused, undamaged, and in the same condition as when you received it. All accessories, tags, and documentation must be included.
- Refunds Refunds will be issued to the original payment method used to make the purchase. Shipping fees are non-refundable unless the product is defective or the return is due to our error. Refunds will be processed within 7-10 business days after we receive the returned product.
- Exchanges If you wish to exchange the product for a different size or style, please contact us at hello@maxwelry.com. We will provide instructions on how to return the original product and order the new product. The new product will be shipped once we receive the returned product.
- Defective Products If the product is defective or damaged, please contact us at hello@maxwelry.com within 7 days of receiving the product. We will provide instructions on how to return the product and order a replacement product or receive a refund.
- Return Shipping You are responsible for the cost of shipping the returned product. We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for lost or damaged packages during the return shipping process.
- International Returns If you are returning a product from outside the UK, you are responsible for any customs duties, taxes, or fees associated with the return. We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for lost or damaged packages during the return shipping process.
- Return Address To return a product, please mail it to:
Maxwelry.com Aldow Industrial Park, Piccadilly Business Centre Aldow Enterprise Park, Manchester, England, M12 6EJ
By using Maxwelry.com, you agree to this Return and Refund Policy. If you have any questions or concerns, please contact us at hello@maxwelry.com.